Travis John Mohr

Professional Summary

Disciplined IT professional and high-velocity learner transitioning into Cloud Architecture with a robust 20-year career spanning high-level financial analysis, international relations, and complex systems troubleshooting. Recently completed the CompTIA Trifecta (A+, Net+, Sec+), AWS-CCP, and AWS-SAA in under four months. Combining a background in Fixed Income Securities Analysis, Tech Support troubleshooting, and modern Cloud infrastructure skills to provide a unique perspective on Cloud cost optimization (FinOps) and systems reliability. Bilingual English/Spanish.

Technical Certifications

• CompTIA Security+ – (March 2026)
• CompTIA Network+ – (March 2026)
• CompTIA A+ – (February 2026)
• AWS Certified Cloud Practitioner (CCP) – (April 2026)
• AWS Certified Solutions Architect – Associate (SAA) – (April 2026)

Technical Projects

The Cloud Resume Challenge (AWS) travismohr.com

Developing a serverless architecture using S3, CloudFront, Route 53, Lambda, DynamoDB, and API Gateway. Managing infrastructure as code (IaC) and implementing CI/CD pipelines via GitHub Actions.

Technical Skills

• Cloud: VPC, EC2, S3, Lambda, CloudWatch, SQS/SNS, FinOps.
• Networking: TCP/IP, DNS, DHCP, VPNs, Subnetting, Routing/Switching.
• Security: IAM, Encryption, Firewalls, Threat Mitigation, Compliance Standards.
• Languages: Native English; Fluent Spanish; Conversational Japanese; Conversational French.

Professional Experience

Senior Tier 1 Tech Support Specialist / NOC Technician June 2026 – Present

Custom IS | Arlington, TX

• Provide real-time monitoring, triage, and troubleshooting for client network infrastructure, servers, and core IT systems within a high-tempo Network Operations Center (NOC).
• Diagnose and resolve complex hardware, software, and connectivity issues across multi-site environments, ensuring strict adherence to service-level agreements (SLAs).
• Utilize ticketing systems and diagnostic tools to isolate network anomalies, execute rapid incident escalation, and maintain comprehensive system documentation.

Technical Retooling & Upskilling Sabbatical Oct 2025 – April 2026

Structural Bodyworker / Spinal Injury Rehabilitation Therapist 2015 – 2025

Fixed Income Securities Analyst 2006 – 2012

Wells Fargo Securities

English and Culture Teacher (JET Program) 2002 – 2005

Japanese Government – Japan

Education

• Massage Therapy Degree (LM Certification) – 2015
• Bachelor of Arts in Spanish Language and Literature – 2002