Travis John Mohr

Professional Summary

Disciplined IT professional with hands-on experience in a high-tempo Network Operations Center (NOC) and a strong foundation in cloud architecture. Holding the CompTIA Trifecta (A+, Net+, Sec+) alongside AWS Solutions Architect Associate and Cloud Practitioner certifications. Proven ability to bridge system troubleshooting, rigorous network security, and infrastructure automation to ensure operational efficiency. Bilingual English/Spanish.

Technical Certifications

• AWS Certified Solutions Architect – Associate (SAA)
• AWS Certified Cloud Practitioner (CCP)
• CompTIA Security+
• CompTIA Network+
• CompTIA A+

Technical Projects

The Cloud Resume Challenge (AWS) travismohr.com

Architected and deployed a full-stack serverless web application utilizing Amazon S3, CloudFront, Route 53, AWS Lambda, DynamoDB, and API Gateway. Implemented automated infrastructure deployments and CI/CD pipelines via GitHub Actions.

Technical Skills

• Cloud & DevOps: AWS (VPC, EC2, S3, Lambda, CloudWatch, IAM), GitHub Actions, CI/CD.
• Networking & Security: TCP/IP, DNS, DHCP, VPNs, Subnetting, Routing/Switching, Firewalls, Threat Mitigation.
• Languages: Native English; Fluent Spanish.

Skills in Progress

Infrastructure as Code (IaC) / Terraform

Actively completing hands-on labs and modules via Derek Morgan's More Than Certified in Terraform and the HashiCorp Certified Terraform Associate 004 Exam Prep Course. Designing and provisioning modular infrastructure, managing state files, and executing scenario-based troubleshooting (Certification expected October–November 2026).

Professional Experience

Senior Tier 1 Tech Support Specialist / NOC Technician June 2026 – Present

Custom IS | Arlington, TX

• Provide real-time monitoring, triage, and rapid troubleshooting for client network infrastructure, enterprise servers, and core IT systems within a high-tempo NOC.
• Diagnose and resolve complex hardware, software, and connectivity issues across multi-site environments, strictly maintaining service-level agreements (SLAs).
• Leverage ticketing systems and diagnostic tools to isolate network anomalies, execute rapid incident escalations, and document system resolutions.

Technical Retooling & Upskilling Sabbatical October 2025 – April 2026

Focused intensively on technical retooling, earning the CompTIA Trifecta and foundational AWS credentials.

Structural Bodyworker & Rehabilitation Therapist 2015 – 2025

Fixed Income Securities Analyst 2006 – 2012

Wells Fargo Securities

English and Culture Teacher (JET Program) 2002 – 2005

Japanese Government – Japan

Education

• Bachelor of Arts in Spanish Language and Literature – 2002